Terms & Conditions

Terms and Conditions of Website Use

These terms and conditions set out the terms on which you can visit and use our website www.arabellafoods.co.uk
Should you have any query, comment or complaint about these terms or our website, please email us at info@arabellafoods.co.uk or call us on +44 (0) 20 8648 9000
You are provided access to this website in accordance with these terms and conditions.  All notices, legal or otherwise, in these terms or anywhere else on this website, work together to govern your use of the site. 

If you are using the website from outside the United Kingdom, you are responsible to comply with the local laws to the extent are applicable.  
You agree not to impersonate any other person or entity or use a name that you are not authorised to use.
By placing your orders through our website, you (the customer), warrant that you have provided your personal information true, accurate and current.

This website is owned by (the company) Arabella nuts & confectionery ltd.  Company Number:  7659427 Registered Office: Sovereign House 22 Shelley Road Worthing West Sussex BN11 1TU

The company has the right to change the terms and conditions at any time without being liable to you or to notify you in advance.  
We reserve the right to withdraw this website or modify it or any art of it at any time and without any notice to the user and we shall not be liable to the user for any such modification or withdrawal.

Allergen Advice

All our products have nuts or traces of nuts.  We, therefore, advise you before placing an order that it is your responsibility to make sure that you or any member of your family or any person that might get in touch with our products or any receiver of a gift from you, do not have allergy towards nuts.  We shall not be liable or responsible for any suffering resulting from negligence on your part to ascertain these facts.  

Delivery and Returns Policy

It is our responsibility to make sure that your order reaches your delivery address in good condition.  Your responsibility starts for any damage or loss that occurs to the product after receiving it in good condition.
Should the product arrive damaged or you are not completely satisfied with the condition of your order, please contact us to return you order for a replacement, refund or exchange.

A proof of purchase is required to accompany all returns.  
Returns Address:  Arabella Returns.  Unit 3, Falcon Business Centre, Wandle Way, Willow Lane, Mitcham, Surrey, CR4 4NB, United Kingdom


You have the right to cancel any order made on this website before it is processed.  Cancellations do not apply on processed orders that are personalised or are made to the buyer’s specification such as for weddings, birthdays, etc. or products which are perishable or liable to deteriorate or expire rapidly. 

Leave a Reply

Your email address will not be published. Required fields are marked *

We are sorry that our product or service did not meet your expectations. Please contact us to rectify or resolve the situation.

Scroll to Top